lauracricket: So, today at work: “PLEASE stop ruining people’s lives by circulating defective CD’s.  Many of your patrons need to be able to live vicariously through stories so they aren’t reminded of how wretched + unbearable their own lives are.  Disc 1 SKIPS!” [emphasis mine] There was another note on another CD book (also by Danielle Steel) from the same patron: “Goddammit, the first disc won’t even play.  It’s like a book without words!” [emphasis mine] So, you know.  I’m so sorry, but I think you might need a different kind of help than the library can provide, maybe? Not nearly as funny when it’s your patron, I’m sure, but still. Audiobooks are a dangerous thing, it seems: not only are they unusable when even one disk skips, but if you lose a disk, we’re going to have to bill you for the whole thing sometimes. I had the rare angry patron win yesterday: a man sending a fax was getting more and more aggravated that we couldn’t break his $20 bill, and I finally convinced him to pay down $7 of his fines instead of accepting the change we couldn’t scrounge up.
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lauracricket:

So, today at work:

“PLEASE stop ruining people’s lives by circulating defective CD’s.  Many of your patrons need to be able to live vicariously through stories so they aren’t reminded of how wretched + unbearable their own lives are.  Disc 1 SKIPS!” [emphasis mine]

There was another note on another CD book (also by Danielle Steel) from the same patron:

“Goddammit, the first disc won’t even play.  It’s like a book without words!” [emphasis mine]

So, you know.  I’m so sorry, but I think you might need a different kind of help than the library can provide, maybe?

Not nearly as funny when it’s your patron, I’m sure, but still. Audiobooks are a dangerous thing, it seems: not only are they unusable when even one disk skips, but if you lose a disk, we’re going to have to bill you for the whole thing sometimes.

I had the rare angry patron win yesterday: a man sending a fax was getting more and more aggravated that we couldn’t break his $20 bill, and I finally convinced him to pay down $7 of his fines instead of accepting the change we couldn’t scrounge up.